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pagina iniziale bloccata su symantec

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pagina iniziale bloccata su symantec

Postdi elisabetta62 » 29/06/07 10:01

Non riesco ad impostare una nuova pagina iniziale su Internet Explorer 6.
Ho lanciato diversi programmi antispyware senza risultato.
Vi invio il log eseguito:

Logfile of HijackThis v1.99.1
Scan saved at 10.40.04, on 29/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\Programmi\File comuni\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programmi\WIDCOMM\Software Bluetooth\bin\btwdins.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
C:\Programmi\Spyware Doctor\svcntaux.exe
C:\Programmi\Spyware Doctor\swdsvc.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Spyware Doctor\SDTrayApp.exe
C:\Programmi\Analog Devices\SoundMAX\SMTray.exe
C:\Programmi\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Programmi\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\WINDOWS\System32\hpnra.exe
C:\Programmi\Java\jre1.5.0_08\bin\jusched.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\Windows Defender\MSASCui.exe
C:\Programmi\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Programmi\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Programmi\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
C:\Programmi\WIDCOMM\Software Bluetooth\BTTray.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Programmi\PC Connectivity Solution\NclBTHandler.exe
C:\Programmi\Skype\Plugin Manager\SkypePM.exe
C:\Programmi\File comuni\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Programmi\Java\jre1.5.0_08\bin\jucheck.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\MIGRA\Antispyware\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/av ... x_homepage
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.compaq.com/1Q00CDT/0410/bl7.asp
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\it\msntb.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Programmi\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Programmi\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Programmi\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Programmi\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [HP Network Registry Agent] C:\WINDOWS\System32\hpnra.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] "C:\Programmi\Norton AntiVirus\CfgWiz.exe" /GUID {0D7956A2-5A08-4ec2-A72C-DF8495A66016} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Programmi\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Programmi\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Programmi\File comuni\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Programmi\File comuni\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SDTray] "C:\Programmi\Spyware Doctor\SDTrayApp.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\programmi\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\programmi\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\programmi\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programmi\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Invia a &Bluetooth - C:\Programmi\WIDCOMM\Software Bluetooth\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://c:\programmi\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\programmi\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_08\bin\npjpi150_08.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_08\bin\npjpi150_08.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1A7AEDAF-81DC-47A1-AAED-CBC0E9DEB274} (Oraster) - http://www.oracle.com/broadband/3winviewer/oraster.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsup ... SupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsup ... mAData.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by109fd.bay109.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 6491708640
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6839631701
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnme ... loader.cab
O16 - DPF: {B8634A6E-38D5-4AAE-8708-3F3DB92FF9D0} (NTR Activex 1.0.8) - http://www.inquiero.com/inquiero/mod/se ... vex108.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = spes2000
O17 - HKLM\Software\..\Telephony: DomainName = spes2000
O17 - HKLM\System\CCS\Services\Tcpip\..\{0836D02E-AA9E-4E6F-BFA8-719AAC95FDD3}: NameServer = 192.168.10.100,213.174.160.2
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = spes2000
O17 - HKLM\System\CS1\Services\Tcpip\..\{0836D02E-AA9E-4E6F-BFA8-719AAC95FDD3}: NameServer = 192.168.10.100,213.174.160.2
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = spes2000
O17 - HKLM\System\CS2\Services\Tcpip\..\{0836D02E-AA9E-4E6F-BFA8-719AAC95FDD3}: NameServer = 192.168.10.100,213.174.160.2
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = spes2000
O17 - HKLM\System\CS3\Services\Tcpip\..\{0836D02E-AA9E-4E6F-BFA8-719AAC95FDD3}: NameServer = 192.168.10.100,213.174.160.2
O18 - Protocol: qrev - {9DE24BAC-FC3C-42C4-9FC4-76B3FAFDBD90} - C:\PROGRA~1\QUESTS~1\TOAD\RNetPin.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\System32\btxppanel.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Programmi\WIDCOMM\Software Bluetooth\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Programmi\File comuni\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Programmi\File comuni\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: LogVof - Unknown owner - C:\Programmi\File comuni\System\hmF.exe (file missing)
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: OracleMTSRecoveryService - Unknown owner - C:\oraclexe\app\oracle\product\10.2.0\server\bin\omtsreco.exe (file missing)
O23 - Service: Oracleora92CLClientCache - Unknown owner - C:\oracle\ora92CLT\BIN\ONRSD.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Programmi\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Programmi\Spyware Doctor\swdsvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Symantec Corporation - C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe

attendo risposta,
grazie
elisabetta62
Utente Junior
 
Post: 11
Iscritto il: 15/09/06 11:05

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Postdi hydra » 29/06/07 10:29

O è un problema di Internet Explorer (che fa parte del sistema operativo) o è un problema legato alla sicurezza. In ogni caso apparentemente non è un semplice problema software. Sposto. ;)
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hydra
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Post: 7002
Iscritto il: 19/07/04 08:06
Località: Vallis Duplavis

Postdi Luke57 » 29/06/07 10:51

Ciao, prova così, apri hijackthis, disconnesso da internet e con le applicazioni chiuse, premi "do a system scan only", cerchi e spunti:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/av ... x_homepage
premi fix checked.
Luke57
Moderatore
 
Post: 6410
Iscritto il: 11/08/05 19:10

pagina iniziale bloccata su symantec

Postdi elisabetta62 » 29/06/07 11:20

ho fatto come hai detto ma senza alcun risultato.
La pagina è sempre quella.
Grazie, comunque
Attendo altre soluzioni.
elisabetta62
Utente Junior
 
Post: 11
Iscritto il: 15/09/06 11:05

Re: pagina iniziale bloccata su symantec

Postdi Luke57 » 29/06/07 11:48

elisabetta62 ha scritto:ho fatto come hai detto ma senza alcun risultato.
La pagina è sempre quella.
Grazie, comunque
Attendo altre soluzioni.

Ciao, prova a farlo manualmente:
start>esegui>regedit (lo digiti nello spazio)>OK
Aperto l'editor del registro, cliccando sul segno + accanto alle singole voci segui questo percorso:
HKEY_CURRENT_USER
Software
Microsoft
Internet Explorer
Main
click sull'ultima voce, sulla parte destra cerchi
Local Page
doppio click su di essa e nella finestra modifica stringa che appare, nello spazio dati valore copi e incolli la scritta seguente:
C:\WINDOWS\System32\blank.htm
poi premi OK.
Riavvia il computer.
Luke57
Moderatore
 
Post: 6410
Iscritto il: 11/08/05 19:10

pagina iniziale bloccata su symantec

Postdi elisabetta62 » 02/07/07 09:12

Ho provato ad eseguire manualmente da regedit, ma la pagina iniziale di internet explorer è sempre impostata su symnatec.....
Attendo qualche consiglio,
per ora grazie mille.
elisabetta62
Utente Junior
 
Post: 11
Iscritto il: 15/09/06 11:05

Postdi kadosh » 03/07/07 09:17

elisabetta62 ha scritto:Ho trovato la soluzione.
Il problema è su Norton antivirus:
bisogna disattivare la protezione della homepage bloccata dalle opzioni di Norton.
Saluti e grazie per i chiarimenti.
Ch®is ˜˜ www.glgroup.it˜˜ {~Up You® Life~}™ Semper Fidelis
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kadosh
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Post: 3791
Iscritto il: 24/09/01 01:00
Località: Roma


Torna a Sicurezza e Privacy


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