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Browser Mozilla mi va in crash!!!..basta!

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Browser Mozilla mi va in crash!!!..basta!

Postdi stefano voc » 23/08/10 09:20

Ciao a tutti..

C'è una situazione che sta diventando insostenibile..qualcuno mi aiuti!! :eeh:

Spesso mi va in crash mozilla e mi appare questo messaggio:

Oltre al browser mi va in crash anche la chat..fin ad ora nessuno ha saputo darmi un aiuto valevole..

ho più volte reinstallato il software java ma capita lo stesso problema e la chat mi va in crash anche se uso explorer

Grazie in anticipo..

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d034baa, pid=640, tid=2592
#
# JRE version: 6.0_20-b02
# Java VM: Java HotSpot(TM) Client VM (16.3-b01 mixed mode, sharing windows-x86 )
# Problematic frame:
# C [awt.dll+0x34baa]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x0333cc00): JavaThread "AWT-Windows" daemon [_thread_in_native, id=2592, stack(0x00980000,0x00a80000)]

siginfo: ExceptionCode=0xc0000005, writing address 0xe21a9840

Registers:
EAX=0x00000000, EBX=0x00000100, ECX=0xffff040d, EDX=0xffffffff
ESP=0x00a7ef74, EBP=0x00a7f054, ESI=0xe21a9840, EDI=0x2857c534
EIP=0x6d034baa, EFLAGS=0x00010246

Top of Stack: (sp=0x00a7ef74)
0x00a7ef74: 00a7efd0 00000100 00a7f054 0000003c
0x00a7ef84: 6d0ab551 ffff040d 000000d4 00000100
0x00a7ef94: 0000003c 28574eec 00000000 00000000
0x00a7efa4: 00000000 00000100 02cbc758 00000100
0x00a7efb4: 0014b440 00000400 e21a9840 00000000
0x00a7efc4: 00000000 00000100 0000003c 00000000
0x00a7efd4: 00000000 00000100 0000003c 00000000
0x00a7efe4: 00000000 00000004 00000400 00000000

Instructions: (pc=0x6d034baa)
0x6d034b9a: 8b d1 c1 fa 18 8d 42 01 85 c0 89 4c 24 14 75 04
0x6d034baa: 89 0e eb 42 0f b6 6c 24 16 81 e2 ff 00 00 00 8b


Stack: [0x00980000,0x00a80000], sp=0x00a7ef74, free space=3fb00a7eaa8k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [awt.dll+0x34baa]
C [awt.dll+0xabdf6]
C [awt.dll+0xac4c6]
C [awt.dll+0xb34ae]
C [awt.dll+0x9c6ec]
C [USER32.dll+0x8734]
C [USER32.dll+0x8816]
C [USER32.dll+0x18ea0]
C [USER32.dll+0x18eec]
C [ntdll.dll+0xe473]
C [USER32.dll+0x1a43b]
C [MSCTF.dll+0x1f771]
C [MSCTF.dll+0x20078]
C [MSCTF.dll+0x20138]
C [MSCTF.dll+0x2067d]
C [MSCTF.dll+0x20b92]
C [MSCTF.dll+0x20ffa]
C [MSCTF.dll+0x21738]
C [MSCTF.dll+0x1d307]
C [USER32.dll+0x8734]
C [USER32.dll+0x8816]
C [USER32.dll+0x89cd]
C [USER32.dll+0x8a10]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+77
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x03f12c00 JavaThread "PlayerStub" [_thread_blocked, id=2464, stack(0x03cb0000,0x03d00000)]
0x03f18400 JavaThread "Image Animator 0" daemon [_thread_blocked, id=3272, stack(0x04e90000,0x04ee0000)]
0x02d3c800 JavaThread "Image Animator 0" daemon [_thread_blocked, id=572, stack(0x05660000,0x056b0000)]
0x03f1f000 JavaThread "Image Fetcher 3" daemon [_thread_blocked, id=3264, stack(0x04930000,0x04980000)]
0x03f68400 JavaThread "Thread-23" [_thread_blocked, id=3376, stack(0x04d00000,0x04d50000)]
0x03ea3400 JavaThread "PlayerStub" [_thread_blocked, id=3284, stack(0x04c10000,0x04c60000)]
0x03fa9c00 JavaThread "Thread-21" [_thread_blocked, id=2208, stack(0x04cb0000,0x04d00000)]
0x03518c00 JavaThread "PlayerStub" [_thread_blocked, id=3384, stack(0x04c60000,0x04cb0000)]
0x03e47400 JavaThread "Thread-19" [_thread_blocked, id=3568, stack(0x048e0000,0x04930000)]
0x034fb400 JavaThread "PlayerStub" [_thread_blocked, id=1752, stack(0x04890000,0x048e0000)]
0x03373400 JavaThread "TimerQueue" daemon [_thread_blocked, id=3656, stack(0x04840000,0x04890000)]
0x03e40400 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=1944, stack(0x047f0000,0x04840000)]
0x0336c800 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=3868, stack(0x047a0000,0x047f0000)]
0x034abc00 JavaThread "Thread-17" [_thread_blocked, id=3920, stack(0x03dd0000,0x03e20000)]
0x03499c00 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=3832, stack(0x04520000,0x04570000)]
0x03ed9800 JavaThread "PlayerStub" [_thread_blocked, id=1884, stack(0x044d0000,0x04520000)]
0x02cee000 JavaThread "Receiver-1" [_thread_in_native, id=3760, stack(0x03bc0000,0x03c10000)]
0x0349fc00 JavaThread "Sender-1" [_thread_blocked, id=2752, stack(0x032d0000,0x03320000)]
0x03f05000 JavaThread "COM.volano.VolanoChat" [_thread_blocked, id=2620, stack(0x04240000,0x04290000)]
0x03ef9c00 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=580, stack(0x04480000,0x044d0000)]
0x02caf800 JavaThread "thread applet-COM.volano.VolanoChat.class-2" [_thread_blocked, id=3280, stack(0x03c10000,0x03c60000)]
0x02c8a800 JavaThread "Applet 2 LiveConnect Worker Thread" [_thread_blocked, id=2040, stack(0x03660000,0x036b0000)]
0x03361800 JavaThread "AWT-EventQueue-2" [_thread_in_native, id=3428, stack(0x03b70000,0x03bc0000)]
0x03361400 JavaThread "AWT-Shutdown" [_thread_blocked, id=3196, stack(0x03b20000,0x03b70000)]
0x0337d800 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=1608, stack(0x03ad0000,0x03b20000)]
0x0334c000 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=668, stack(0x035f0000,0x03640000)]
0x03348400 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=3488, stack(0x03730000,0x03780000)]
0x03341000 JavaThread "Java Plug-In Heartbeat Thread" [_thread_blocked, id=2232, stack(0x036e0000,0x03730000)]
=>0x0333cc00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2592, stack(0x00980000,0x00a80000)]
0x0332d000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1428, stack(0x035a0000,0x035f0000)]
0x03328400 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=3916, stack(0x03520000,0x03570000)]
0x02d3a000 JavaThread "Timer-0" [_thread_blocked, id=3220, stack(0x03280000,0x032d0000)]
0x02cbac00 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3520, stack(0x03230000,0x03280000)]
0x02c9f000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3160, stack(0x03120000,0x03170000)]
0x02c98800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3676, stack(0x02fa0000,0x02ff0000)]
0x02c97000 JavaThread "Attach Listener" daemon [_thread_blocked, id=2836, stack(0x02f50000,0x02fa0000)]
0x02c95800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3564, stack(0x02ec0000,0x02f10000)]
0x02c91000 JavaThread "Finalizer" daemon [_thread_blocked, id=3192, stack(0x02e60000,0x02eb0000)]
0x02c8c800 JavaThread "Reference Handler" daemon [_thread_blocked, id=2728, stack(0x02e10000,0x02e60000)]
0x00887c00 JavaThread "main" [_thread_blocked, id=3660, stack(0x00910000,0x00960000)]

Other Threads:
0x02c8b000 VMThread [stack: 0x02d70000,0x02dc0000] [id=1688]
0x02cb2400 WatcherThread [stack: 0x03170000,0x031c0000] [id=3664]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 4928K, used 3073K [0x22990000, 0x22ee0000, 0x27ee0000)
eden space 4416K, 66% used [0x22990000, 0x22c6f860, 0x22de0000)
from space 512K, 25% used [0x22e60000, 0x22e80ea0, 0x22ee0000)
to space 512K, 0% used [0x22de0000, 0x22de0000, 0x22e60000)
tenured generation total 10944K, used 7067K [0x27ee0000, 0x28990000, 0x32990000)
the space 10944K, 64% used [0x27ee0000, 0x285c6dc8, 0x285c6e00, 0x28990000)
compacting perm gen total 12288K, used 4066K [0x32990000, 0x33590000, 0x36990000)
the space 12288K, 33% used [0x32990000, 0x32d88bc8, 0x32d88c00, 0x33590000)
ro space 10240K, 51% used [0x36990000, 0x36ebae00, 0x36ebae00, 0x37390000)
rw space 12288K, 54% used [0x37390000, 0x37a272d8, 0x37a27400, 0x37f90000)

Dynamic libraries:
0x00400000 - 0x00424000 C:\Programmi\Java\jre6\bin\java.exe
0x7c910000 - 0x7c9c8000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c901000 C:\WINDOWS\system32\kernel32.dll
0x77f40000 - 0x77feb000 C:\WINDOWS\system32\ADVAPI32.dll
0x77da0000 - 0x77e32000 C:\WINDOWS\system32\RPCRT4.dll
0x77f10000 - 0x77f21000 C:\WINDOWS\system32\Secur32.dll
0x5cf90000 - 0x5cfb6000 C:\WINDOWS\system32\ShimEng.dll
0x71600000 - 0x71679000 C:\WINDOWS\AppPatch\AcLayers.DLL
0x7e390000 - 0x7e421000 C:\WINDOWS\system32\USER32.dll
0x77e40000 - 0x77e89000 C:\WINDOWS\system32\GDI32.dll
0x7c9d0000 - 0x7d1ee000 C:\WINDOWS\system32\SHELL32.dll
0x77be0000 - 0x77c38000 C:\WINDOWS\system32\msvcrt.dll
0x77e90000 - 0x77f06000 C:\WINDOWS\system32\SHLWAPI.dll
0x774b0000 - 0x775ed000 C:\WINDOWS\system32\ole32.dll
0x76980000 - 0x76a35000 C:\WINDOWS\system32\USERENV.dll
0x72f70000 - 0x72f96000 C:\WINDOWS\system32\WINSPOOL.DRV
0x76340000 - 0x7635d000 C:\WINDOWS\system32\IMM32.DLL
0x773a0000 - 0x774a3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x7c340000 - 0x7c396000 C:\Programmi\Java\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da97000 C:\Programmi\Java\jre6\bin\client\jvm.dll
0x76b00000 - 0x76b2e000 C:\WINDOWS\system32\WINMM.dll
0x6d7b0000 - 0x6d7bc000 C:\Programmi\Java\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000 C:\Programmi\Java\jre6\bin\java.dll
0x6d290000 - 0x6d298000 C:\Programmi\Java\jre6\bin\hpi.dll
0x76bb0000 - 0x76bbb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d000000 - 0x6d14a000 C:\Programmi\Java\jre6\bin\awt.dll
0x5b180000 - 0x5b1b8000 C:\WINDOWS\system32\uxtheme.dll
0x6d7f0000 - 0x6d7ff000 C:\Programmi\Java\jre6\bin\zip.dll
0x4fd60000 - 0x4ff06000 C:\WINDOWS\system32\d3d9.dll
0x6deb0000 - 0x6deb6000 C:\WINDOWS\system32\d3d8thk.dll
0x77bd0000 - 0x77bd8000 C:\WINDOWS\system32\VERSION.dll
0x746b0000 - 0x746fc000 C:\WINDOWS\system32\MSCTF.dll
0x77b10000 - 0x77b32000 C:\WINDOWS\system32\apphelp.dll
0x752e0000 - 0x7530e000 C:\WINDOWS\system32\msctfime.ime
0x6d430000 - 0x6d436000 C:\Programmi\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000 C:\Programmi\Java\jre6\bin\deploy.dll
0x77a50000 - 0x77ae6000 C:\WINDOWS\system32\CRYPT32.dll
0x77af0000 - 0x77b02000 C:\WINDOWS\system32\MSASN1.dll
0x770f0000 - 0x7717b000 C:\WINDOWS\system32\OLEAUT32.dll
0x3f9d0000 - 0x3fab6000 C:\WINDOWS\system32\WININET.dll
0x03000000 - 0x03009000 C:\WINDOWS\system32\Normaliz.dll
0x45010000 - 0x45143000 C:\WINDOWS\system32\urlmon.dll
0x40070000 - 0x40258000 C:\WINDOWS\system32\iertutil.dll
0x6d6b0000 - 0x6d6f4000 C:\Programmi\Java\jre6\bin\regutils.dll
0x6d610000 - 0x6d623000 C:\Programmi\Java\jre6\bin\net.dll
0x71a30000 - 0x71a47000 C:\WINDOWS\system32\WS2_32.dll
0x71a20000 - 0x71a28000 C:\WINDOWS\system32\WS2HELP.dll
0x6d630000 - 0x6d639000 C:\Programmi\Java\jre6\bin\nio.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x5bc70000 - 0x5bcc5000 C:\WINDOWS\system32\netapi32.dll
0x719d0000 - 0x71a10000 C:\WINDOWS\System32\mswsock.dll
0x76ee0000 - 0x76f07000 C:\WINDOWS\system32\DNSAPI.dll
0x76f70000 - 0x76f78000 C:\WINDOWS\System32\winrnr.dll
0x76f20000 - 0x76f4d000 C:\WINDOWS\system32\WLDAP32.dll
0x75280000 - 0x7529e000 C:\WINDOWS\system32\wshbth.dll
0x778f0000 - 0x779e7000 C:\WINDOWS\system32\SETUPAPI.dll
0x76f80000 - 0x76f86000 C:\WINDOWS\system32\rasadhlp.dll
0x6d230000 - 0x6d284000 C:\Programmi\Java\jre6\bin\fontmanager.dll
0x66750000 - 0x667a8000 C:\WINDOWS\system32\hnetcfg.dll
0x71a10000 - 0x71a18000 C:\WINDOWS\System32\wshtcpip.dll
0x6d1a0000 - 0x6d1c3000 C:\Programmi\Java\jre6\bin\dcpr.dll
0x6d520000 - 0x6d544000 C:\Programmi\Java\jre6\bin\jsound.dll
0x6d550000 - 0x6d558000 C:\Programmi\Java\jre6\bin\jsoundds.dll
0x73e80000 - 0x73edc000 C:\WINDOWS\system32\DSOUND.dll
0x76bf0000 - 0x76c1e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c50000 - 0x76c78000 C:\WINDOWS\system32\IMAGEHLP.dll
0x72c90000 - 0x72c99000 C:\WINDOWS\system32\wdmaud.drv
0x72c80000 - 0x72c88000 C:\WINDOWS\system32\msacm32.drv
0x77bb0000 - 0x77bc5000 C:\WINDOWS\system32\MSACM32.dll
0x77ba0000 - 0x77ba7000 C:\WINDOWS\system32\midimap.dll

VM Arguments:
jvm_args: -D__jvm_launched=8640794525 -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Dsun.awt.warmup=true
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid3352_pipe3,read_pipe_name=jpi2_pid3352_pipe2
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Programmi\Internet Explorer;;C:\Programmi\PC Connectivity Solution\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Programmi\QuickTime\QTSystem\
USERNAME=Utente Principale
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 3 Stepping 4, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 3 stepping 4, cmov, cx8, fxsr, mmx, sse, sse2, sse3

Memory: 4k page, physical 1047792k(341616k free), swap 1342760k(565104k free)

vm_info: Java HotSpot(TM) Client VM (16.3-b01) for windows-x86 JRE (1.6.0_20-b02), built on Apr 12 2010 13:52:23 by "java_re" with MS VC++ 7.1 (VS2003)

time: Mon Aug 23 00:52:35 2010
elapsed time: 1575 seconds
stefano voc
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Post: 21
Iscritto il: 26/09/07 15:50

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Re: Browser Mozilla mi va in crash!!!..basta!

Postdi quizface » 23/08/10 23:47

Prova a disinstallare tutte le versioni di java che hai installato, poi pulisci con JavaRa, quindi scarica la versione offline (15.9 MB ) e prova ad installarla Version 6 Update 21
Se non siete sicuri di quello che scrivete, non scrivete niente, nessuno vi obbliga ed eviterete di confondere chi gia' e' confuso. Ciao..ciao

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Re: Browser Mozilla mi va in crash!!!..basta!

Postdi stefano voc » 30/08/10 09:07

ho applicato alla lettera i procedimenti suggeriti ma il problema persiste..

Non so davvero come e cosa fare..!!..
spero qualcuno abbia un'altra soluzione o possibile rimedio..
stefano voc
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Post: 21
Iscritto il: 26/09/07 15:50

Re: Browser Mozilla mi va in crash!!!..basta!

Postdi MacGee » 30/08/10 09:30

Nella speranza che non sia un problema al SO, ti consiglierei di fare qualche scansione con Spyboot S&D e con Mbam.
-http://download.html.it/software/vedi/1477/spybot-search-and-destroy/
-http://www.malwarebytes.org/mbam.php

Dopo aver aggiornato Mbam esegui una scansione completa, salva il log che viene creato alla fine e allegalo nel prossimo post. Ciao.
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